Job Overview
Date Posted:
2024-08-31
Location:
Acampo, CA, 95220
Company:
Zillow
Job Type:
Full Time
About The Role
A Principal Product Designer within the Agent Experience Agent/Operator Platform team, is a design leader responsible for uncovering customer insights, developing design strategy and vision, and leading product teams to deliver outstanding customer experiences. As a design leader, you develop positive relationships, provide mentorship to other designers, and work with others to elevate design quality. Our mission is to make Zillow the most-loved place to discover, buy, sell, or rent a home.
You Will Get To:
Design digital experiences for web, iOS, Android, and operator platforms
Advocate for customer needs and ensure that designs address customer goals
Work with product managers, researchers, content designers, and engineers
Lead design activities like problem definition, storytelling, journey mapping, co-design sessions, prototyping, design critique, and user testing
Propose, test, and evaluate ideas that improve Zillow customer experiences
Build detailed information architecture, interaction models, and UI patterns
Present design work and regularly engage with partners for feedback
Lead multiple projects independently and deliver high-quality work on time
Partner with other designers to ensure design consistency and excellence
Share expertise and mentorship to help others develop skills
Contribute, learn, grow, and have fun!
Acerca del puesto
Un Diseador de Producto Principal dentro del equipo de la Plataforma de Experiencia del Agente/Operador, es un lder de diseo responsable de descubrir los puntos de vista del cliente, desarrollar la estrategia y la visin del diseo, y liderar los equipos de producto para ofrecer experiencias de cliente excepcionales. Como lder de diseo, desarrollars relaciones positivas, proporcionars tutora a otros diseadores y trabajars con otros para elevar la calidad del diseo. Nuestra misin es hacer de Zillow el lugar ms querido para descubrir, comprar, vender o alquilar una casa.
Conseguirs:
Disear experiencias digitales para plataformas web, iOS, Android y operadores.
Defender las necesidades de los clientes y garantizar que los diseos aborden sus objetivos
Trabajar con jefes de producto, investigadores, diseadores de contenidos e ingenieros
Dirigir actividades de diseo como definicin de problemas, narracin de historias, mapeo de viajes, sesiones de codiseo, creacin de prototipos, crtica de diseo y pruebas de usuario
Proponer, probar y evaluar ideas que mejoren las experiencias de los clientes de Zillow.
Construir una arquitectura de informacin detallada, modelos de interaccin y patrones de interfaz de usuario.
Presentar el trabajo de diseo y comprometerse regularmente con los socios para obtener retroalimentacin
Dirigir mltiples proyectos de forma independiente y entregar trabajo de alta calidad a tiempo
Colaborar con otros diseadores para garantizar la coherencia y la excelencia del diseo
Compartir experiencia y tutora para ayudar a otros a desarrollar sus habilidades
Contribuir, aprender, crecer y divertirse.
This role has been categorized as a teleworker position. Teleworkers do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any part of Mexico, but preferably in Mexico City, as we would encourage attendance for occasional in-office events.
In addition to a competitive base salary and benefits, this position is also eligible for equity awards based on factors such as experience, performance and location.
Who you are7-10 years as a product designer, user experience designer, design lead, or similar role
Strong communication and collaboration skills
Experience building relationships and working optimally with diverse, cross-functional teams
Experience developing tools and frameworks to help teams work better together
Experience providing direction that helps designers grow their skills and deliver their best work
Experience identifying customer insights through user research and discovery activities
Experience developing design strategies that address customer and business problems
Experience crafting products and services using human-centered design principles
Experience shipping products that get meaningful results for customers and businesses
Experience making effective decisions and managing design project work
7-10 aos como diseador de producto, diseador de experiencia de usuario, jefe de diseo o puesto similar
Fuertes habilidades de comunicacin y colaboracin
Experiencia en la creacin de relaciones y el trabajo ptimo con equipos diversos e interfuncionales.
Experiencia en el desarrollo de herramientas y marcos para ayudar a los equipos a trabajar mejor juntos
Experiencia proporcionando direccin que ayuda a los diseadores a crecer sus habilidades y entregar su mejor trabajo
Experiencia en la identificacin de ideas de los clientes a travs de la investigacin de usuarios y actividades de descubrimiento
Experiencia en el desarrollo de estrategias de diseo que aborden los problemas de los clientes y las empresas
Experiencia en la creacin de productos y servicios utilizando principios de diseo centrados en el ser humano
Experiencia en el lanzamiento de productos que obtienen resultados significativos para los clientes y las empresas
Experiencia en la toma de decisiones eficaces y en la gestin de proyectos de diseo
Zillow is reimagining real estate to make it easier to unlock lifes next chapter.
As the most-visited real estate website in the United States, Zillow and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do is helping people move from dreaming to transacting and no matter what job you're in, you will play a critical role in making this vision a reality.
Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, and a fundamental commitment to Equity and Belonging. Were also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But dont just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For in 2022 list, Glassdoor Employees Choice Award, honoring the Best Places to Work in 2022, Bloomberg Gender-Equality Index 2022, Human Rights Campaign (HRC) Corporate Equity Index and Best Place to Work for LGBTQ Equality 2022, and TIME 100 Most Influential Companies list.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, and gender identity. If you have a disability or special need that requires accommodation, please contact your recruiter directly.