Manager, Pharmacy

JOB SUMMARY:

The Pharmacy Manager is responsible for planning, directing, and coordinating the overall operations of long-term care pharmacy as the Pharmacist-in-Charge. This position will ensure compliance with all applicable laws and regulations, of compounding and dispensing of prescribed medications, and provide functional supervision to professional and support staff.

ESSENTIAL JOB DUTIES:

To perform this job, an individual must accomplish each essential function satisfactorily, with or without a reasonable accommodation.

Manage the day-to-day activities of pharmacy dispensing and input departments including all pharmacists, pharmacy technicians, and pharmacy intern students

Responsible for strategic planning, design, operation, and improvement of pharmacy input and dispensing in conjunction with pharmacy operations

Monitor and audit controlled substances from receipt to delivery to ensure no drug diversion on a routine basis

Monitor and audit all dispensing and input activities on a routine basis

Monitor pharmacy expenses to maintain budget requirements

Ensure pharmacy dispensing is conducted under a safe and efficient workflow

Ensure a high level of customer service is provided to all facilities serviced; work closely with care coordination team to further ensure superior service is delivered

Responsible for strategies to ensure safe and effective patient care during drug dispensing and product storage

Develop and maintain policies, procedures and processes that promote safe, efficient, and cost-effective medication use which comply with state, federal, and other regulatory agencies

Recommend process and policy improvements to ensure quality of patient care and to increase revenue

Compile weekly, monthly, quarterly reports; develop and maintain KPIs including compliance metrics and root cause analysis

Prepare and coordinate dispensing pharmacist and pharmacy technician schedules to ensure proper staffing coverage

Serve as an active member of Pharmacy Compliance Committee and Pharmacy and Therapeutics Committee

Analyze processes and collaborate with employees to develop and implement methods to improve internal and external quality; continually seek ways for improvement

Determine the appropriate number, type, and qualifications of staff to meet patient care needs and satisfy regulatory requirements

Evaluate and advise on the impacts of short- and long-range planning, introduction of new programs/strategies

Routinely evaluate pharmacy staff

Attend meetings and in-services as required

Other duties as assigned

JOB REQUIREMENTS:

Ensure all pharmacy staff are licensed, certified, and/or registered and have completed mandatory continuing education

Plan and implement procedures according to policies, regulatory and legal requirements

Maintain confidentiality of work-related information and materials in compliance with HIPAA regulations

Adhere to the principles of the Employee Standards and Code of Conduct and report any violations

Knowledgeable and compliant with current company policies and procedures and state and federal regulations

Routinely and effectively communicate expectations with pharmacy staff

Communicate information effectively to supervisor and others in a timely matter

Maintain proficiency with computer systems

Maintain an established work schedule

Successful completion of required training

Handle multiple priorities effectively

Independent discretion/decision making

Reliable transportation

Required knowledge/skills:

Work requires knowledge of the pharmacy industry, Medicaid, CMS, and other state/federal regulations

Effective interpersonal and communications skills including tact and diplomacy

Effective organizational and planning skills with attention to detail and follow-through

Establish and maintain effective working relationships

Effectively demonstrate accuracy and thoroughness; continually strive to improve quality standards

Required Computer Software/Equipment used:

Various operating systems

Standard office equipment

Microsoft Suite applications

o Strong emphasis on Microsoft Excel program

Desktop, laptop and/or iPad

Framework LTC Software System

Framework ECM Software System

TCGRX/Parata automatic dispensing machine

REQUIRED QUALIFICATIONS:

Education:

o Graduate of a College of Pharmacy accredited by the American Council on Pharmaceutical Education with a Doctor of Pharmacy degree or equivalent

Experience:

o Five (5) to ten (10) years of progressive management experience, preferably in a long-term care pharmacy

License/Certification:

o Active Tennessee, Alabama, Mississippi Board of Pharmacy Pharmacist license

o Other pharmacist licenses as required

o Must complete continuing education as required by Tennessee Department of Health

SUPERVISORY RESPONSIBILITES:

Accomplish department objectives by supervising staff; establish goals for performance; set deadlines in compliance with company's plans and vision

Develop personal growth opportunities; provide constructive feedback and coaching

Organize workflow; ensure employees understand their duties or delegated tasks

Monitor employee productivity

Maintain staff by recruiting, orienting, and training employees

Occasionally needs managers direction due to extraordinary circumstances

WORKING CONDITIONS:

Audio-Visual: Good

Hearing: Good

Ability to lift to 40 pounds

Subject to standing, walking, sitting

Work is typically performed in a standard office environment; well-lit; comfortable temperature-controlled

Above-average conversational noise is frequent

Position may require flexible hours, unscheduled overtime, or occasional week-end work

Must be able to speak and write in English

Travel may be required

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EQUAL OPPORTUNITY EMPLOYER

This Organization is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, handicap, disability, age, marital status, sexual orientation, national origin, veteran status, or any other characteristic(s) protected by federal, state, and local laws. This Organization will make reasonable accommodations for qualified individuals with disabilities should a request for an accommodation be made. A key part of this policy is to provide equal employment opportunity regarding all terms and conditions of employment and in all aspects of a person's relationship with the Organization including recruitment, hiring, promotions, upgrading positions, conditions of employment, compensation, training, benefits, transfers, discipline, and termination of employment.

EducationRequired

• Doctorate or better

Licenses & CertificationsRequired

• Pharmacist