Patient Access Representative Senior - Santa Rosa Primary Academic MED

Job Overview

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Date Posted

2024-08-30

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Location

San Antonio, TX, 78251

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Company

Christus Health

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Job Type

Full Time

Christus Health Jobs Near Me | San Antonio, TX

Description

Summary:

Performs duties relative to financial aspects of patient care, including financial counseling, billing and collection of accounts. Assists managers with various other duties as necessary.

Responsibilities:

  • Submits insurance claims to third party payors electronically and on paper. Follows up on unpaid third party claims to resolution (payment or denial).
  • Evaluates and processes accounts for adjustments, charity, outside assistance or bad debt. Analyzes accounts to ensure full reimbursement and to satisfy patient and/or insurance company inquiries.
  • Collects balances due from patients using phone calls, personal contact, statements, letters or third party services.
  • Receives, processes and responds to correspondence or phone inquiries from patients, guarantors, insurance companies, attorneys, etc.
  • Compiles data, tracks results and reports to management.
  • May be assigned specialty responsibilities in the areas of refunds, reconciliation, balancing and/or posting and in data collection and analysis.
  • Handles difficult patient account management issues referred by other staff.
  • Assists managers with various duties including, but not limited to, review of write-offs, adjustments, refunds and discounts; coordinating work group activities; and training of other staff.

Requirements:

  • High School Diploma

Work Type:

Full Time


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