Job Overview
Date Posted:
2024-08-31
Location:
Redan, GA, 30074
Company:
Benevis Corporate Office - a Benevis company
Job Type:
Full Time
Benevis Corporate Office - a Benevis company Jobs Near Me | Redan, GA
Overview:
Lead Customer Services Representative - Call Center - Atlanta, GA
Summary:
Under the supervision of the Call Center Director, this person will perform Lead customer service functions to include working closely with Call Center staff performing a variety of administrative tasks to maintain the highest level of productivity within the organization. This person will be responsible for the coordination of all activities involving the Call Center with the guidance of the Call Center Director. Must be able to perform various tasks simultaneously (multi-task), able to work well with others and communicate effectively. Must have the ability to work efficiently and productively without direction and guidance daily.
Responsibilities:
Candidate should possess the following:
Must be able to work in a fast-paced environment and multi-task.
Self starter which promotes positive attitude in self and others
Must have excellent customer service skills.
Manage difficult customers in a professional and confident manner.
Excellent communication and organizational skills
Analytical abilities
Basic knowledge of Medicaid and Peach Care Insurance
Proficient with Boomerang
Competence with Microsoft Word and Excel
Previous office experience in a dental office environment preferred.
Qualifications:
Before you apply, make sure you can meet the following requirements:
You must be able to work between the hours of 10am-7pm Sunday-Thursday.
You must be able to attend a 3-week mandatory training, at 210 Interstate N Pkwy Atlanta, 30339.
Reliable transportation
Must be able to work full-time hours, 40 hours weekly.
Serious inquiries only!
We Offer:
Competitive compensation
Comprehensive Benefits Package: Medical, Dental, Vision, 401K with match, flexible spending accounts, paid time off, company holidays and much more!
We value teamwork, mutual respect and cooperation. We do not practice unlawful discrimination, including harassment or tolerate it in our workplace. What do we mean by discrimination? We mean that we do not discriminate on the basis of race, color, creed, religion, sex, national origin, age, citizenship, disability, sexual orientation or any other characteristic protected by federal, state, or local law.
Lead Customer Services Representative - Call Center - Atlanta, GA
Summary:
Under the supervision of the Call Center Director, this person will perform Lead customer service functions to include working closely with Call Center staff performing a variety of administrative tasks to maintain the highest level of productivity within the organization. This person will be responsible for the coordination of all activities involving the Call Center with the guidance of the Call Center Director. Must be able to perform various tasks simultaneously (multi-task), able to work well with others and communicate effectively. Must have the ability to work efficiently and productively without direction and guidance daily.
Responsibilities:
Candidate should possess the following:
Must be able to work in a fast-paced environment and multi-task.
Self starter which promotes positive attitude in self and others
Must have excellent customer service skills.
Manage difficult customers in a professional and confident manner.
Excellent communication and organizational skills
Analytical abilities
Basic knowledge of Medicaid and Peach Care Insurance
Proficient with Boomerang
Competence with Microsoft Word and Excel
Previous office experience in a dental office environment preferred.
Qualifications:
Before you apply, make sure you can meet the following requirements:
You must be able to work between the hours of 10am-7pm Sunday-Thursday.
You must be able to attend a 3-week mandatory training, at 210 Interstate N Pkwy Atlanta, 30339.
Reliable transportation
Must be able to work full-time hours, 40 hours weekly.
Serious inquiries only!
We Offer:
Competitive compensation
Comprehensive Benefits Package: Medical, Dental, Vision, 401K with match, flexible spending accounts, paid time off, company holidays and much more!
We value teamwork, mutual respect and cooperation. We do not practice unlawful discrimination, including harassment or tolerate it in our workplace. What do we mean by discrimination? We mean that we do not discriminate on the basis of race, color, creed, religion, sex, national origin, age, citizenship, disability, sexual orientation or any other characteristic protected by federal, state, or local law.
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